Privacy Policy
Last updated: January 2025
At Loutan Beauty, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following information:
- Name and contact details (email address, phone number, postal address)
- Payment information (processed securely through our payment provider)
- Order history and preferences
- Communication history with us
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your order or enquiries
- Improve our products and services
- Send promotional emails (only with your consent, and you can unsubscribe at any time)
3. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except as required to fulfil your order (e.g., shipping providers, payment processors).
4. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.
See also our Terms and Conditions and FAQ
